1. Overview

At Angelic Motion, we want our customers to have a straightforward shopping experience. This Return & Refund Policy explains how to contact us regarding returns, refunds, damaged products, and order-related concerns.

Website: https://angelicmotion.net/

Please review this policy before placing an order. All requests will be handled according to the applicable store terms and consumer protection laws.

2. Return Requests

If you have concerns about a purchase, please contact our customer support team to discuss your situation and determine the available options.

When submitting a return request, please provide:

  • Your order number.

  • The name of the product purchased.

  • The reason for your request.

  • Photographs of the product, if it arrived damaged or defective.

Email: support@angelicmotion.net

Please contact us before sending any product back so our team can explain the appropriate procedure.

3. Return Conditions

Where applicable, returned products should generally be unused and in their original condition, with original packaging and tags included where possible.

Proof of purchase or an order confirmation may be required to identify your order.

Eligibility, return periods, and any product-specific conditions will depend on the applicable store terms and legal requirements. Nothing in this policy excludes consumer rights that cannot legally be excluded.

4. Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, or different from what you ordered, contact us at support@angelicmotion.net.

Please include your order number, a description of the problem, and clear photographs where possible.

We will review your enquiry and explain the available resolution in accordance with applicable policies and consumer protection laws.

Depending on the circumstances, a resolution may include a replacement, return, refund, or another legally required remedy.

5. Refunds

Refund requests will be reviewed according to the circumstances of the order and applicable requirements.

If a refund is approved, we will explain the next steps. Refunds will generally be issued to the original payment method where possible.

The time required for funds to appear in your account may depend on your payment provider or financial institution.

Any refunds required under applicable law will be handled accordingly.

6. Return Shipping

Return shipping arrangements and costs will be communicated when your request is reviewed.

If you receive a damaged, defective, or incorrect product, please contact our support team before returning it so we can assess the issue and provide instructions.

7. Exchanges

If you wish to exchange a product for another size or item, contact our support team to discuss the available options.

Exchanges are subject to product availability, applicable store terms, and consumer protection requirements.

8. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Cancellation may depend on whether your order has already been processed or shipped. If cancellation is no longer possible, our team can explain any applicable return options.

9. Contact Us

If you have questions about returns, refunds, exchanges, or cancellations, please contact our support team.

Store: Angelic Motion
Website: https://angelicmotion.net/
Email: support@angelicmotion.net

Thank you for choosing Angelic Motion. We appreciate your business and will review your concerns in accordance with our policies and applicable laws.